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Our new Legacy Portal puts Legacy product information at your fingertips

We’ve got big news: It’s now a whole lot easier to service your legacy business.

Introducing the Legacy Portal
We’ve launched an easy-to-use online tool that enables you to quickly find legacy insurance product information with a simple search, including:

  • Product snapshots
  • Basic product information
  • Product admin guides
  • Riders and benefits
  • Values, loans and withdrawals

It’s so intuitive that if you’re not sure about the product name, the built-in filters remove any guesswork for you.

We developed this tool in direct response to your feedback. We know it can be frustrating trying to find information about products we no longer sell; in fact, inquiries about legacy business make up more than 300,000 calls into Manulife every year.

As a start, we’re adding 200 of our most asked-about products to the portal, but this is just the beginning. Over the next few months we’ll be adding more insurance products to the tool, with Investments following shortly.

The Legacy Portal is available on Repsource through the Tools & Illustrations menu—no login required. Better yet, it’s mobile-friendly so you can reference it on-the-go.

Watch our short video to see it in action and give it a try!

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