E-Application Support

Need help processing your application? Our case coordinators are here to assist you with any questions you have about the electronic application process.

Hours of Operation:
English Service – Monday to Thursday 8 a.m. to 7 p.m. ET   
                              Friday 8 a.m. to 6 p.m. ET
French Service – Monday to Friday 9 a.m. to 5 p.m. ET

Call us at:
For service in English, dial:
1-888-304-3188 MGA
1-888-533-9444 National Accounts
1-877-626-8543 Independent Advisors
At the prompt, say ‘New Business’. At the next prompt, enter extension 60

For service in Quebec or in French, dial:
1-877-626-8843
At the prompt, say ‘New Business’. At the next prompt, enter extension 40

Email us at:
eapp_support@manulife.com 

Technical Support

Looking for technical help? DTSC (Distribution Technology Support Centre) is here to assist you with technical support for Manulife software, including the E-Application, Repsource and Diamond View illustration software.

Hours of Operation:
English service – Monday to Friday 8 a.m. to 6 p.m. ET
French service – Monday to Friday 9 a.m. to 5 p.m. ET

Call us at:
1-800-667-4266
At the prompt, enter option 3

Email us at:
DTSC@manulife.com