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Group Benefits 

Regional Group Sales Offices

 Alberta

Calgary
Toll Free Phone: 1-800-563-6906
Phone: 403-410-5853
Fax: 403-265-1284
Mail:
Suite 1410
550-6th Ave. S.W.
Calgary, AB  T2P 0S2
Edmonton
Phone: 780-421-1151
Fax: 780-425-9203
Mail:
Suite 3560
10180 - 101st Street
Edmonton, AB  T5J 3S4

 British Columbia

Vancouver
Toll Free Phone:  1-800-663-0443
Phone: 604-669-7111
Fax: 604-689-0052
Fax: 604-688-2140
Mail:
1095 West Pender Street
Suite 700
Vancouver, BC  V6E 2M6
 

 New Brunswick/Prince Edward Island

Phone: 902-675-4635
Fax: 902-675-4724
Toll: 1-844-764-4635
Mail:
880 Highland Park Road
Nine Mile Creek, PE C0A 1H2

 

 Nova Scotia

Halifax
Phone: 902-453-4300
Fax: 902-453-7037
Mail:
P.O. Box 1030
2727 Joseph Howe Drive
Halifax, NS  B3J 2X5
 

 Manitoba/Saskatchewan

Winnipeg
Toll Free Phone:   1-888-578-2536
Phone: 204-944-8762
Fax: 204-949-9158
Mail:
178 Commerce Drive
Suite 100, Tuxedo Business Park
Winnipeg, MB  R3P 0Z6

 Ontario

Waterloo
Toll free Phone: 1-888-571-3569
Phone: 519-747-7000 x 243145
Fax: 519-571-8338
Mail:  25 Water St. S.
Delivery Station 25-2A Group Sales
Kitchener, Ontario  N2G 4Z4
London
Toll free Phone:  1-888-883-2220
Phone: 519-679-1775
Fax: 519-679-1093
Mail:
Suite 300
244 Pall Mall St.
London, Ont.  N6A 5P6
Ottawa
Toll free Phone: 1-800-567-5352
Phone: 613-230-2251
Fax: 613-563-0878
Mail:
55 Metcalfe,
Suite 650
Ottawa, Ont.  K1P 6L5
Toronto
Phone: 416-496-1602
Fax: 416-496-1555/0100
Mail:
Suite 2000 & 2110
5700 Yonge St.
Toronto, Ont.  M2M 4K2
Toronto
Phone: 416-687-4300
Fax: 416-687-5114
Mail:
2 Queen Street East,
Box 4606, Stn A
Toronto, Ont.   M5W 4Z2
 

 Quebec

Montreal
Phone: 514-288-6268
Fax: 514-286-6834
Mail:
2000 Mansfield Street,
5th Floor
Montreal, QC  H3A 3N8
Quebec City
Phone: 418-622-1700
Fax: 418-622-1709
Mail:
1220 Lebourgneuf Boulevard, Suite 250
Quebec, QC  G2K 2G4


 Plan members

Phone: 1-800-268-6195

8AM to 8PM ET, Monday to Friday

 Plan Administrators and Advisors

Call our Customer Service Centre at 1-866-318-2727 between 8am and 8pm EST Monday to Friday

Group Retirement Solutions

 General

25 Water St.

P.O. Box 396

Waterloo, ON N2J 4A9

 

1-888-245-5558

 Plan members

Phone: 1-888-727-7766

8AM to 8PM ET, Monday to Friday

 Plan advisors and plan sponsors

Phone: 1-888-713-7788

8AM to 6PM ET, Monday to Friday

 Contact our Group Pension Offices

Group Retirement Solutions Contact Information
Customer Service

Phone: 1-888-713-7788

Write to us at:

Head office (Waterloo)
Manulife Financial
Attention: GRS Client Services, KC-6
P.O. Box 396 Stn Waterloo
Waterloo, ON Canada
N2J 4A9
Montreal*
Financière Manuvie
GRS Administration
2000 Mansfield St., Suite 1410
Montréal, QC Canada
H3A 3A2

*If your plan is serviced out of the Ottawa, Montréal or Halifax group pension offices, please use the Montréal address.

GRS Distribution

Address: 5700 Yonge Street, Suite 2110, North York, ON M2M 4K2

National Vice President, Brokerage Markets
Jim Pineau
Phone: (416) 218-5867
E-mail: jim_pineau@manulife.com

GRS Distribution Office Locations

View map



 Senior Compliance Officers


Cindy Bauder
, Manager, Market Conduct
519-594-2662 ext. 242662
cindy_bauder@manulife.com

Barry Barnabei, Senior Compliance Officer, Market Conduct
519-747-7000 ext. 286480
barry_barnabei@manulife.com


Cynthia Baxter, Senior Compliance Officer, Market Conduct
519-747-7000 ext. 244288
cynthia_baxter@manulife.com


 Head Office

Kim Hayes, Director, Market Conduct Compliance
519-747-7000 x245624
kim_hayes@manulife.com

Lucinda Douglas, Compliance Analyst 
519-747-7000 x248815 
Lucinda_douglas@manulife.com

Janet Magda-Stasso, Compliance Administrator 
519-747-7000 x237639 
Janet_stasso@manulife.com

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