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Investments contact us

If you are an advisor associated with a Managing General Agency, please contact your office.

 Contact your wholesaler

 ETFs

CUSTOMER SERVICE HOURS
 
English
French

Phone

416-852-8820
Mon.– Fri. 9:30 a.m. to 4 p.m. ET

416-852-8820
Mon.– Fri. 9:30 a.m. to 4 p.m. ET

RATES

Rate information - online

 

 

 Mutual Funds

  English French
CUSTOMER SERVICE HOURS
Phone 1-888-588-7999
Mon.–Fri. 8 a.m. to 8 p.m. ET
1-877-426-9991
Mon.–Fri. 8 a.m. to 6:00 p.m. ET
Email1 manulifemutualfunds@manulife.com fondsmutuelsmanuvie@manuvie.com
BUSINESS PROCESSING DETAILS
Mail

Please be advised that Manulife Mutual Funds has moved. Please send all correspondence to the following address.

Manulife Mutual funds
500 King St North, Del Stn 500 G-B
Waterloo, Ontario, Canada, N2J 4C6

Fax your business 1-866-581-8427 / 416-581-8427
RATES
Rate information - online Rates & Unit Values

 Manulife Segregated Fund Contracts

  Canada, Outside of Quebec Quebec & French Business
CUSTOMER SERVICE
Phone 1-888-790-4387
Mon.– Fri. 8 a.m. to 8 p.m. ET
1-800-355-6776
Mon.–Fri. 8 a.m. to 6 p.m. ET
Email1 manulife_investments@manulife.com investissements_manuvie@manuvie.com
BUSINESS PROCESSING DETAILS
Mail Manulife Investments
500 King Street North
Waterloo, Ontario N2J 4C6
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Fax for your Fundserv business2 1-800-993-9332
Fax for your non-Fundserv business2 1-877-277-3774 1-800-360-6492

 Guaranteed Interest Contracts / Manulife Ideal Term Funds and Annuities

For Manulife Investments GICs and Manulife Annuities:
  Canada, Outside of Quebec Quebec & French Business
CUSTOMER SERVICE
Phone 1-888-790-4387
Mon.– Fri. 8 a.m. to 8 p.m. ET
1-800-355-6776
Mon.–Fri. 8 a.m. to 6 p.m. ET
Email1 manulife_investments@manulife.com investissements_manuvie@manuvie.com
BUSINESS PROCESSING DETAILS
Mail Manulife Investments
500 King Street North
Waterloo, Ontario N2J 4C6
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Fax for your Fundserv business2 1-800-993-9332
Fax for your non-Fundserv business2 1-877-277-3774 1-800-360-6492
RATES
Rate information - online
Rates & Unit Values
Rate information - phone
1-800-268-6640
Secure a rate by fax
1-877-277-3774
 1-800-360-6492

For Manulife Ideal Term Funds and former Standard Life Annuities:
  Canada, Outside of Quebec Quebec & French Business
CUSTOMER SERVICE
Phone 1-888-841-6633          
Mon.– Fri. 8:30 a.m. to 6 p.m. ET
1-888-841-6633
Mon.–Fri. 8:30 a.m. to 6 p.m. ET
Email1 manulife_investments@manulife.com investissements_manuvie@manuvie.com
BUSINESS PROCESSING DETAILS
Mail Manulife Investments
500 King Street North
Waterloo, Ontario N2J 4C6
Manulife Investments
900 – 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Fax for your Fundserv business2 1-800-993-9332
Fax for your non-Fundserv business2 1-877-277-3774 1-800-360-6492
RATES
Rate information - online
Rates & Unit Values
Rate information - phone
1-800-268-6640
Secure a rate by fax
1-877-277-3774
 1-800-360-6492

 Sales Managers

Catherine Milum
Vice-President and Head of Wealth Sales
Regional Vice Presidents
Inside Sales Manager
Key Accounts

Hillel Ades
RVP, Eastern Canada

Charles Bendaly
RVP, Central East

Jeff Haydar
RVP, Central West

Patricia Corcoran
RVP, Western Canada

Mathieu Belanger
Manager, Inside Sales
Eastern Canada

TBD
Manager, Inside Sales
Central East Canada

Birju Patel
Manager, Inside Sales
Central West Canada

Brennan Taylor
Manager, Inside Sales
Western Canada

Kevin Botting
National VP, Investments,
National Accounts

Mike Richard
National VP, Guaranteed Investments, National Accounts

Barbara Foy-Pilchner
National VP, Investments,
National Accounts

 Senior Compliance Officers


Cindy Bauder
, Manager, Market Conduct
519-594-2662 ext. 242662
cindy_bauder@manulife.com

Marilyn Burch, Senior Compliance Officer, Market Conduct
519-747-7000 ext. 246215
marilyn_burch@manulife.com


Cynthia Baxter, Senior Compliance Officer, Market Conduct
519-747-7000 ext. 244288
cynthia_baxter@manulife.com


Marc Goyette, Senior Compliance Officer, Market Conduct
514-499-7999 ext. 304987
marc_goyette@manulife.com

 Insurance Compliance Officer for Advisory Services advisors

Sandy Matesic, Manager, Insurance Compliance
519-747-7000 x283600 
sandy_matesic@manulife.com

 Head Office

Kim Hayes, Director, Market Conduct Compliance
519-747-7000 x245624
cell: 519-498-8388 
kim_hayes@manulife.com

Lucinda Douglas, Compliance Analyst 
519-747-7000 x248815 
Lucinda_douglas@manulife.com

Janet Magda-Stasso, Compliance Administrator 
519-747-7000 x237639 
Janet_stasso@manulife.com


1Please do not e-mail private or personal information. (Manulife's Privacy Policies).
2Cut-off is 4PM Eastern Time

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